It’s not often that your customers take the time to write to you. But we are receiving emails, and we are thrilled that we have been able to simplify the gifting experience for our customers!! Here is an email reproduced with permission.
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First of all thanks for assisting me with the purchase of gift cards last week. As an Indian born, but now a US citizen im pretty impressed with your service levels.
We come to india every year and its not easy to carry gifts to all relatives. It’s not that we don’t like gifting and receiving gifts, but in the planning before the travel and the two weeks we get in India, you get very little time to buy gifts suiting the tastes of everybody. It also never becomes feasible to carry gifts for each of your niece and nephew in the luggage and sometimes when they don’t like the gift it’s disheartening to see their frowns.
But thanks to you people this year gifting was no hassles at all. Thanks for assisting me with the suggestions regarding brands. The kids absolutely loved the PVR and Landmark gift cards, and i could see the twinkle in the eyes of my sisters-in-laws on seeing the neatly packaged Gitanjali gift cards. For the men your suggestion of Madhuloka was perfect. I didn’t know it was such a popular outlet in bangalore. Great to see such gifting concepts becoming popular here.
Sunita Krishnan, Bangalore
